ZENX LIMITED RETURN POLICY

We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

Return Policy Conditions:

To be eligible for a return, your item must meet the following criteria:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.

Return Time Frame:

You have 14 days to return an item from the date you received it.

Refund Process:

Once we receive your item, our team will inspect it and notify you that we have received your returned product. After approval, we will initiate a refund to your original method of payment. You will receive the credit within 5 to 10 business days, depending on your card issuer's policies.

How to Initiate a Return:

If you wish to return an item, please send an email to service@skytyree.online to obtain the return address and further instructions.

If you have any questions on how to return your item to us, please do not hesitate to contact our support team at service@skytyree.online.